Critical & Design Thinking for Problem Solving introduces learners to structured reasoning, analytical thinking, and human-centered innovation approaches. The course develops the ability to analyze problems logically, recognize biases, frame problems effectively, and generate innovative solutions using design thinking frameworks.
Through real-world examples, analytical frameworks, and structured exercises, learners explore how critical thinking supports decision-making and how design thinking enables creative problem solving in modern professional environments.
| Day | Topic | Sub-Topic No. | Sub-Topic Title | Detailed Contents |
| Day 1 | Foundations of Critical Thinking | 1.1 | Meaning, Scope and Importance | Definition of critical thinking, importance in decision-making and professional contexts |
| 1.2 | Facts vs Assumptions vs Inferences | Differentiating factual information from assumptions and logical conclusions | ||
| 1.3 | Cognitive Biases | Understanding confirmation bias, anchoring bias, and availability bias in decision-making | ||
| 1.4 | Deductive Reasoning | Logical reasoning from general principles to specific conclusions | ||
| 1.5 | Inductive Reasoning | Drawing general conclusions from specific observations | ||
| 1.6 | First Principles Thinking | Breaking complex problems into fundamental components | ||
| 1.7 | Logical Fallacies | Identifying errors in reasoning such as circular reasoning and false cause | ||
| 1.8 | Structured Argument Evaluation | Evaluating claims using evidence, logic, and reasoning frameworks | ||
| Day 2 | Problem Framing & Systems Thinking | 2.1 | Problem vs Symptom | Understanding the difference between root problems and observable symptoms |
| 2.2 | Writing Measurable Problem Statements | Formulating clear and measurable problem definitions | ||
| 2.3 | Root Cause Analysis | Identifying underlying causes using techniques like the 5 Whys | ||
| 2.4 | Systems Mapping | Visualizing relationships and dependencies within complex systems | ||
| 2.5 | Stakeholder Analysis | Identifying stakeholders and analyzing their influence and interests | ||
| 2.6 | Cause–Effect Relationships | Using structured diagrams such as Fishbone diagrams | ||
| 2.6 | Feedback Loops | Understanding reinforcing and balancing loops in systems | ||
| Day 3 | Human-Centered Design & Empathy | 3.1 | Introduction to Design Thinking | Overview of human-centered innovation approaches |
| 3.2 | Stages of Design Thinking | Empathize, Define, Ideate, Prototype, Test stages | ||
| 3.3 | Empathy in Innovation | Understanding user needs and perspectives | ||
| 3.4 | Observation Techniques | Studying user behavior and interactions | ||
| 3.5 | Interview Techniques | Conducting user interviews to gather insights | ||
| 3.6 | Empathy Mapping | Capturing user thoughts, emotions, and actions | ||
| 3.7 | Persona Development | Creating user personas based on research | ||
| 3.8 | Insight Extraction & HMW Statements | Translating insights into "How Might We" opportunity questions | ||
| Day 4 | Ideation & Strategic Innovation | 4.1 | Divergent Thinking | Generating multiple creative ideas |
| 4.2 | Convergent Thinking | Evaluating and selecting feasible ideas | ||
| 4.3 | SCAMPER Technique | Creative thinking framework for modifying existing ideas | ||
| 4.4 | Brainstorming Techniques | Structured methods for generating ideas collaboratively | ||
| 4.5 | Idea Clustering | Organizing and categorizing generated ideas | ||
| 4.6 | Feasibility–Viability–Desirability | Evaluating ideas from technical, business, and user perspectives | ||
| 4.7 | Decision Matrix | Comparing alternatives using structured evaluation criteria | ||
| 4.8 | Risk–Benefit Analysis & Value Proposition | Assessing innovation impact and defining solution value | ||
| Day 5 | Prototyping & Solution Validation | 5.1 | Introduction to Prototyping | Role of prototypes in testing ideas |
| 5.2 | Low-Fidelity Prototypes | Creating quick sketches and models for early testing | ||
| 5.3 | Minimum Viable Product (MVP) | Building simplified product versions for user testing | ||
| 5.4 | Hypothesis Formulation | Developing testable assumptions for innovation | ||
| 5.5 | Assumption Testing | Identifying and validating key uncertainties | ||
| 5.6 | KPI Development | Defining performance indicators for solutions | ||
| 5.7 | Feedback Analysis | Interpreting user feedback and responses | ||
| 5.8 | Iteration & Solution Refinement | Improving solutions through continuous testing and iteration |
| Know your Mentor | Contact Number | Email Id | Teaching Experience (in Yrs.) |
| Ms. SameepKaur Gill | 9780792238 | Sameep.e12339@cumail.in | 13 Years |